优化用户和工单管理功能
- 优化用户列表页面,移除头像批量加载导致的大量detail请求 - 移除工单列表自动刷新功能,避免页面跳转问题 - 将用户余额管理整合到用户列表操作菜单中 - 重构用户余额管理页面,采用现代化企业扁平化设计 - 移除用户余额管理独立菜单项 - 优化页面交互体验和视觉效果
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+79
-114
@@ -1,40 +1,35 @@
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<template>
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<div class="ticket-list-page">
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<!-- 统计卡片 -->
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<div class="stats-cards">
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<div class="stat-card" :class="{ active: activeStatus === '' }" @click="filterByStatus('')">
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<div class="stat-number">{{ stats.total }}</div>
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<div class="stat-label">全部工单</div>
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<!-- 顶部工具栏 -->
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<div class="toolbar">
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<div class="status-tabs">
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<div class="tab-item" :class="{ active: activeStatus === '' }" @click="filterByStatus('')">
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全部 <span class="count">{{ stats.total }}</span>
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</div>
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<div class="tab-item pending" :class="{ active: activeStatus === 'pending' }" @click="filterByStatus('pending')">
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待处理 <span class="count">{{ stats.pending }}</span>
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</div>
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<div class="tab-item processing" :class="{ active: activeStatus === 'processing' }" @click="filterByStatus('processing')">
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处理中 <span class="count">{{ stats.processing }}</span>
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</div>
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<div class="tab-item replied" :class="{ active: activeStatus === 'replied' }" @click="filterByStatus('replied')">
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已回复 <span class="count">{{ stats.replied }}</span>
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</div>
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<div class="tab-item completed" :class="{ active: activeStatus === 'completed' }" @click="filterByStatus('completed')">
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已完成 <span class="count">{{ stats.completed }}</span>
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</div>
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</div>
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<div class="stat-card pending" :class="{ active: activeStatus === 'pending' }" @click="filterByStatus('pending')">
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<div class="stat-number">{{ stats.pending }}</div>
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<div class="stat-label">待处理</div>
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<div class="toolbar-right">
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<el-input
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v-model="searchKeyword"
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placeholder="搜索工单号、标题、用户名"
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prefix-icon="Search"
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clearable
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style="width: 240px"
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@input="handleSearch"
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/>
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<el-button icon="Refresh" @click="refreshList">刷新</el-button>
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</div>
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<div class="stat-card processing" :class="{ active: activeStatus === 'processing' }" @click="filterByStatus('processing')">
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<div class="stat-number">{{ stats.processing }}</div>
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<div class="stat-label">处理中</div>
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</div>
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<div class="stat-card replied" :class="{ active: activeStatus === 'replied' }" @click="filterByStatus('replied')">
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<div class="stat-number">{{ stats.replied }}</div>
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<div class="stat-label">已回复</div>
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</div>
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<div class="stat-card completed" :class="{ active: activeStatus === 'completed' }" @click="filterByStatus('completed')">
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<div class="stat-number">{{ stats.completed }}</div>
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<div class="stat-label">已完成</div>
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</div>
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</div>
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<!-- 搜索和筛选 -->
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<div class="filter-bar">
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<el-input
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v-model="searchKeyword"
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placeholder="搜索工单号、标题、用户名"
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prefix-icon="Search"
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clearable
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style="width: 300px"
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@input="handleSearch"
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/>
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<el-button type="primary" icon="Refresh" @click="refreshList">刷新</el-button>
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</div>
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<!-- 工单表格 -->
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@@ -97,7 +92,7 @@
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</template>
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<script setup>
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import { ref, reactive, computed, onMounted, onBeforeUnmount } from 'vue'
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import { ref, reactive, computed, onMounted } from 'vue'
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import { useRouter } from 'vue-router'
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import { ElMessage, ElMessageBox } from 'element-plus'
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import {
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@@ -105,7 +100,6 @@ import {
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closeTicket,
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getTicketCount
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} from '@/api/ticket'
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import notificationSound from '@/assets/7.wav'
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const router = useRouter()
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@@ -129,11 +123,7 @@ const stats = reactive({
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total: 0
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})
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// 定时刷新
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const refreshTimer = ref(null)
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const refreshInterval = 10000
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const previousPendingCount = ref(0)
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const audio = new Audio(notificationSound)
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// 状态转换
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const convertStatusToString = (status) => {
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@@ -192,10 +182,6 @@ const fetchStats = async () => {
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const res = await getTicketCount()
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if (res.code === 200) {
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const data = res.data
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if (data.wait_count > previousPendingCount.value && previousPendingCount.value !== 0) {
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audio.play().catch(e => console.error('播放提示音失败:', e))
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}
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previousPendingCount.value = data.wait_count
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stats.total = data.all_count
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stats.pending = data.wait_count
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stats.replied = data.reply_count
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@@ -275,86 +261,67 @@ const handleComplete = (ticket) => {
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}).catch(() => {})
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}
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// 定时刷新
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const startAutoRefresh = () => {
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refreshTimer.value = setInterval(() => {
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fetchStats()
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}, refreshInterval)
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}
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const stopAutoRefresh = () => {
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if (refreshTimer.value) {
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clearInterval(refreshTimer.value)
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refreshTimer.value = null
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}
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}
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onMounted(() => {
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fetchTicketList()
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fetchStats()
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startAutoRefresh()
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})
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onBeforeUnmount(() => {
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stopAutoRefresh()
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})
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</script>
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<style scoped>
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.ticket-list-page {
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padding: 20px;
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}
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.stats-cards {
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padding: 0;
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height: calc(100vh - 100px);
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display: flex;
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gap: 16px;
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margin-bottom: 20px;
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}
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.stat-card {
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flex: 1;
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flex-direction: column;
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background: #fff;
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border-radius: 8px;
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padding: 20px;
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text-align: center;
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cursor: pointer;
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transition: all 0.3s;
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border: 2px solid transparent;
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}
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.stat-card:hover {
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box-shadow: 0 4px 12px rgba(0, 0, 0, 0.1);
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}
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.stat-card.active {
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border-color: #409eff;
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}
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.stat-card.pending .stat-number { color: #e6a23c; }
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.stat-card.processing .stat-number { color: #409eff; }
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.stat-card.replied .stat-number { color: #909399; }
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.stat-card.completed .stat-number { color: #67c23a; }
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.stat-number {
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font-size: 32px;
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font-weight: bold;
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color: #303133;
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}
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.stat-label {
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font-size: 14px;
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color: #909399;
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margin-top: 8px;
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}
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.filter-bar {
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.toolbar {
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display: flex;
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justify-content: space-between;
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align-items: center;
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margin-bottom: 16px;
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background: #fff;
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padding: 16px;
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border-radius: 8px;
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padding: 0 20px;
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height: 50px;
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border-bottom: 1px solid #ebeef5;
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}
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.status-tabs {
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display: flex;
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gap: 8px;
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}
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.tab-item {
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padding: 6px 12px;
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border-radius: 4px;
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cursor: pointer;
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font-size: 14px;
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color: #606266;
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transition: all 0.2s;
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}
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.tab-item:hover {
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background: #f5f7fa;
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}
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.tab-item.active {
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background: #409eff;
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color: #fff;
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}
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.tab-item.pending.active { background: #e6a23c; }
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.tab-item.processing.active { background: #409eff; }
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.tab-item.replied.active { background: #909399; }
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.tab-item.completed.active { background: #67c23a; }
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.tab-item .count {
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margin-left: 4px;
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font-weight: 500;
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}
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.toolbar-right {
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display: flex;
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align-items: center;
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gap: 8px;
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}
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.user-info {
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@@ -372,14 +339,12 @@ onBeforeUnmount(() => {
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.pagination-wrapper {
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display: flex;
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justify-content: flex-end;
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margin-top: 16px;
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padding: 16px;
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background: #fff;
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border-radius: 8px;
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padding: 12px 20px;
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border-top: 1px solid #ebeef5;
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}
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:deep(.el-table) {
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border-radius: 8px;
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flex: 1;
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}
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:deep(.el-table tr) {
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