import request from "@/utils/request.js"; /** * 获取工单列表 * @param {Object} params 查询参数 * @returns {Promise} */ export function getTickerList(count, page, status) { return request.get('/api/v1/admin/work_order/list', { count, page, status }) } // 待处理 export function getPendingTicketList(count, page) { return getTickerList(count,page,0) } // 进行中 export function getProcessingTicketList(count, page) { return getTickerList(count,page,1) } //已回复 export function getRepliedTicketList(count, page) { return getTickerList(count,page,2) } // 已解决 export function getCompletedTicketList(count, page) { return getTickerList(count,page,3) } // 获取详情 export function getTicketDetail(work_id) { return request.get('/api/v1/admin/work_order/detail', { work_id }) } // 回复 export function replyTicket(work_id, content, files) { return request.post('/api/v1/admin/work_order/reply', { work_id, content, files }) } // 关闭工单 export function closeTicket(work_id) { return request.post('/api/v1/admin/work_order/close', { work_id }) } export function getFile(file_id) { return request.get('/api/v1/tool/file/down', { file_id }) } // 获取用户头像 export function getUserAvatar(user_id) { // TODO: 实现获取用户头像的逻辑 return `https://avatar.example.com/${user_id}` } // 获取文件图片 export async function getFileImage(file_id) { let resp = await getFile(file_id) console.log(resp.data.content) return resp.data.content } // 解析多个文件ID为图片URL数组 export async function parseFilesToImages(files) { if (!files || files === '') return [] const fileIds = files.split(',') return await Promise.all(fileIds.map(async (id) => await getFileImage(id.trim()))) }